Overview of the role.

The duties of a Business Administrator/Customer Service include providing office support to both employees and customers, keeping company data updated and interacting with clients to build good relationships. Other duties and responsibilities of Business Administrators may include:

JOB SPECIFICATION

• Answering phone calls, taking messages, and connecting calls to proper departments
• Following up on clients’ business communications
• Providing a polite, helpful, and flexible service to clients internal and external
• Communicating with clients through telephone, face to face and emails and building positive relationships with them
• Preparing documents; editing, printing, and binding – using computers and all other office equipment confidently including knowledge all Microsoft products, e-mail and search engines
• To maintain records
• Attending all necessary meetings
• Ensure documentation is collated and stored in line with company policies
• Any other duties which may arise

PERSON SPECIFICATION

• Good knowledge of computers and Microsoft products
• An interest in working with people
• Effective communication and people skills
• Tactful and polite
• Reliable / Good timekeeping
• Willingness to undertake a Business Administration/Customer Service qualification
• Ability to work as part of a team

To apply please submit your details